Terms & Conditions – BD Tools UK

1. Introduction

Welcome to BD Tools UK (referred to as “we”, “us”, or “our”).
Our website, https://www.bdtools.co.uk, supplies power tools, spare parts, and accessories to retail customers across the United Kingdom.
By accessing or making a purchase from our website, you agree to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of our website.

2. Company Information

Business Name: BD Tools Ltd
Trading Name: BD Tools UK
Registered Office:
BD Tools Enfield
237 Bullsmoor Lane
Waltham Cross, Enfield
EN1 4SB
United Kingdom

Email: in**@********co.uk
Telephone: +44 (0)1992 710098
Website: https://www.bdtools.co.uk
Company Registration Number: 05570114 (Registered in England & Wales)
VAT Number: GB873127127

3. Product Information

We sell genuine spare parts, accessories, and power tools from trusted brands and authorised UK suppliers.
All descriptions and images are provided for guidance and may vary slightly from the actual product due to manufacturer updates.
Prices are displayed in British Pounds (GBP) and include UK VAT where applicable.

We reserve the right to update or discontinue products without prior notice.

4. Ordering & Payment

Orders are accepted subject to product availability and successful payment authorisation.
Payment must be made securely at checkout via credit/debit card, PayPal, or other approved methods.
All transactions are protected using SSL encryption for your security.

If a pricing or stock error occurs, we reserve the right to cancel the order and issue a full refund immediately.

5. Shipping & Delivery

We offer Free UK Delivery (1–3 Working Days) via Royal Mail Tracked 48.
Orders are typically dispatched within 1–3 working days (Monday–Friday).
Tracking details will be sent to you by email upon dispatch.

Express Delivery (Optional): You can upgrade to Royal Mail Tracked 24 or Next-Day Courier Service at checkout for an additional charge.

Delays caused by Royal Mail or external couriers are outside our control, but we’ll assist in tracking and resolving any delivery issues.
Ownership and risk of loss pass to the customer once delivery is completed.

6. Returns, Refunds & Cancellations

We comply with the Consumer Contracts Regulations 2013 and the UK Consumer Rights Act 2015.

Change of Mind / Unwanted Items

You may cancel or return your order within 14 days of delivery.
Returned goods must be unused, in their original packaging, and in resalable condition.
Refunds are processed within 14 days of receiving the returned goods.
Return postage costs are the responsibility of the customer unless the item is faulty.

Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or incorrect, please notify us within 7 days of delivery.
We will arrange a replacement, exchange, or full refund at no additional cost.

Exclusions:

  • Custom or special-order parts cannot be returned unless faulty.

  • Used, modified, or installed items are not eligible for return unless defective.

7. Warranty

All new tools and parts are covered by the manufacturer’s warranty (where applicable).
Warranties do not cover misuse, improper installation, or normal wear and tear.
Proof of purchase is required to support any warranty claim.

8. Liability

BD Tools Ltd is not liable for any injury, damage, or loss resulting from misuse, incorrect installation, or improper handling of tools or spare parts.
Always follow the manufacturer’s safety instructions.

Our total liability is limited to the value of the item purchased.
Nothing in these Terms excludes liability for death or personal injury caused by our negligence.

9. Intellectual Property

All website text, product descriptions, images, and logos are the property of BD Tools Ltd or the respective trademark holders.
No part of this website may be copied, reproduced, or distributed without prior written consent.

10. Privacy & Data Protection

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Your information is used solely for processing orders and arranging deliveries.
We do not sell or share customer data with third parties for marketing purposes.
For more details, please read our Privacy Policy.

11. Google Merchant Center & Advertising Compliance

We maintain transparency in all information displayed on bdtools.co.uk, including pricing, delivery, and returns.
Our business identity, policies, and contact details are clearly stated and verifiable.
We do not misrepresent product performance or brand affiliation, and all advertising complies with Google Merchant Center and Google Ads policies.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

For any enquiries, assistance, or feedback:

BD Tools Ltd
237 Bullsmoor Lane, Waltham Cross, Enfield
EN1 4SB, United Kingdom
📧 in**@********co.uk
📞 +44 (0)1992 710098
🌐 https://bdtools.co.uk